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8 Tips for a successful chatbot

8 Tips for a successful chatbot

More and more companies are choosing to integrate a chatbot on their website in particular, in order to facilitate the journey of their users. This is also a good way to save time and save money on customer service for example. However, succeeding in your chatbot is not for everyone. We must understand all the challenges of this tool and implement the right actions. Through this article, you will find the best practices that you will need to achieve an effective chatbot.